The predecessor of ACDA, the Anchorage Parking Authority, was originally created as a separate public authority on February 28, 1984. That authority was created “to help create an environment in the Anchorage area such that parking and parking policies are positive influences for the community as a whole.” Within four years, the Anchorage Parking Authority operated three public garages (two of which were new), six surface lots, and the on-street spaces within the Central Business District. Total parking operated by the Anchorage Parking Authority was approximately 5,800 spaces. Revenues from parking operations were used to help pay debt service on the parking garages built in the 1980's.
In 2004, the Municipality began considering creation of a community development authority that could aid in developing public lands identified for their development potential and redevelopment of deteriorated or demised areas or properties, as well as affordable housing projects.
On January 18, 2005, the Assembly adopted an amendment to the Anchorage Parking Authority Ordinance that created the Anchorage Community Development Authority (ACDA) with two departments: Development Services & Parking Services.
On February 4, 2010, ACDA's Board of Directors adopted the name "EasyPark" to brand all parking facilities and programs of ACDA's parking division.
Deliver quality development and public parking services within the Municipality of Anchorage
A vibrant and prosperous Municipality of Anchorage facilitated by innovative community development and public parking.
Honesty & Integrity: We promote accountability, transparency and fiscal responsibility to ensure public trust.
Innovation: We improve efficiency, safety and customer experience by leveraging current technology and best practices.
Communication & Teamwork: We promote a culture of understanding and collaboration to maintain the highest standards of customer service and foster employee growth and development.
Commitment to People: We strive for excellence by treating employees and customers with respect and dignity.
Commitment to Community: We provide leadership to the community through thoughtful public engagement and investment in facilities that will provide significant public benefit.
Mike Robbins serves ACDA in helping the organization achieve its parking and development goals.
Mr. Read oversees the departments of Customer Service, Dispatch, Security, Parking Enforcement, Facility Maintenance, as well as parking garage & lot activities.
Melinda Gant serves ACDA as the External Affairs Director. Ms. Gant is responsible for redevelopment projects, community and media affairs, marketing, human resources, and the liaison for the Board of Directors.
Ketmany Sourivong oversees the Customer Relations department that includes the EasyPark customer lobby and the dispatch center.
Responsible for coordinating the year-round activities of maintenance and custodial workers engaged in maintaining and repairing buildings, grounds, facilities and parking equipment.
EasyPark is governed by the Anchorage Community Development Authority’s Board of Directors consisting of nine members appointed by the Mayor subject to confirmation by the Assembly. In addition, two members of the Anchorage Municipal Assembly are appointed to serve as "ex officio" members of the Board.
Members of the public are invited to all Board and Committee meetings. The Board calendar, agenda, minutes, and resolutions are posted on the ACDA website for your review.
General public comments, at an ACDA Board meeting, may be limited to three minutes per individual or five minutes per organization. To request to speak at an ACDA Board meeting, please call 276-7275 or email your request to firstname.lastname@example.org.
EasyPark offers competitive wages and an exceptional benefits plan. We offer medical, dental, vision, life, and short and long term disability insurance programs to qualified employees. Paid annual leave and holidays, State of Alaska’s Public Employee Retirement Program (PERS), medical benefit reimbursement program, and a 457 deferred program are also available. ACDA employees are not employees of the Municipality of Anchorage.
EasyPark is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, marital status, mental or physical disability, veteran status or any other status or classification protected under applicable state or federal law. Individuals needing assistance in the recruitment process are encouraged to contact Human Resources.
Applications are only accepted for currently advertised/open positions. All job candidates will need to utilize the job link listed above to fill out an application. A resume may be included as an addendum to the employment history section of the application as long as it provides all the information required in the application.
Summary: The Customer Relations Representative is responsible for providing the highest customer service by interacting with customers, responding to their inquiries and concerns, processing their requests, and providing parking assistance.
For more information regarding open positions, please contact us at email@example.com